Studio Policies

Covid-19 Safety Guidelines:

These are the guidelines we have put in place to insure a safe reentry as well as our class pre-registration policies:

  • Masks are required at all times.
  • Pre-registration is required.
  • Classes are capped based off studio assignment. If a class is full it will be put on a wait-list. Wait-listed students will be emailed/sent a text when a spot opens up.
  • Changing rooms are not in service please arrive dressed for class.
  • Upon entering, please sanitize your hands. When using the restroom please wash your hands for at least 20 seconds.
  • Personal weights and mats are required for all Reb3l Strength classes, we do not have any spares to loan out.
  • Social distancing will be strictly enforced! Be mindful of others as you move within the studio.
  • In any class that uses a Barre, make sure to wipe it down with a clorox wipe before and after use. Wipes are available in the studios.

 

LATE CANCELS & NO-SHOW PENALTIES:

There is an 8 hour late cancel window. To avoid penalty, cancellations must be done prior to 8 hours before class start time. To do so, login to your account and cancel the reservation. Calls/emails will not be considered proper cancellation. 

  • No-shows will be charged a penalty based on account status:
    Unlimited Memberships will be charged a $5 penalty
    All others account types (class card, drop-in, count membership) will have the class deducted

 

CLASS CARDS (Class cards are non-transferable (no sharing), non-refundable and can not be frozen)

EXPIRATION
  • Un-activated Count Series class cards and Monthly Unlimited passes over a year old (12 months from date of purchase): 100% of the original price will be applied towards the purchase of a current class card for up to 2 years. After 2 years the value decreases 50%.
  • Activated Count Series class cards: Classes already used will count as a drop in at $25/each and subtracted from the original price of the card. 100% of the balance will be applied toward the purchase of a current class card for up to 2 years. After 2 years the value decreases 50%.
CLASS CARD EXTENSION
  • Need an extra 30 days to use up your classes on your count series class card? Our "Life Happens" extension costs you $25 (cost of a drop-in) for 30 additional days from the end of your class card expiration date.

 

MEMBERSHIPS (No rollover of unused classes, any additional classes on the 5, 10 or 20/mth only $14/class)

Our Membership is an agreement that continues month to month until you decide to cancel. As long as you keep paying your monthly autopay your rate will not increase. 

 
FREEZING
  • Memberships can be frozen for $15/month and in increments of 30 days to coincide with billing cycle. Only 2 freeze requests permitted per 12 month period.
 
CANCELLATION
  • To terminate your agreement there is a $50 fee which much be paid at time of cancellation. Once paid, the $50 is held on your account as a credit which an be used towards the future purchase of a 10 or 20 class card or for the first month of a new Membership. Class card and Memberships specials do not qualify.
  • Cancellation requests must be received prior to draft day to avoid being charged an additional month.
  • Chargebacks is not an acceptable method of cancellation and will be disputed by dance 101. 
 
UPGRADING/DOWNGRADING
  • If you wish to upgrade or downgrade your Membership, there are no additional charges unless you exceed two charges in a 12 month period in which case there's a $25 fee.
 
COVID-19 ROLLOVER CLASSES
  • Rollover classes accumulated during the shutdown are available for use as long as the Membership is active. A Membership freeze/canellation is not considered active. Once the rollover classes are activated, there is a 1 year expiration. If the Membership is canceled before all rollovers are used, the remaining classes will be forfeited. No credit is given for unused classes.