Studio Policies

Covid-19 Safety Guidelines: Safety First, Dance Second!

Creating and maintaining a safe space for you to exercise your body and mind is of paramount importance to us. The safety of our students, staff and teachers is everything! While we cannot make any guarantees, we can share with you the precautions we are taking to ensure a safe experience at dance 101.

Please be aware of the following:

  • Masks are optional but strongly encouraged for those that are not vaccinated.
  • Pre-registration is required. You must sign into classes prior to your arrival. Walkins will incur a $5 penalty or not be allowed into the class.
  • Attendance in classes are capped. If a class is full it will be put on a wait-list. Wait-listed students will be emailed/sent a text when a spot opens up.
  • Studios 2 and 4 have doors to the outside. These doors are opened, each with an industrial fan positioned to suck air out of the space allowing fresh air inside.
  • Because of their size, studios 2 and 3 have dehumidifiers positioned to maintain a 50% level of humidity for optimal air quality while exercising.
  • Two industrial Molekule Air Purifiers are placed in Studio 3, one in the reception and another in Studio 2. These purifiers use Photo Electro Chemical Oxidation technology (PECO) which purifies the air without changing its molecular structure. The air you breathe in will be clean.
  • Hand sanitizer is provided throughout the studio, we encourage you to use it. 
  • Personal weights and mats are required for all Reb3l Strength classes. Weights and mats will not be provided.
  • In any class that uses a Barre, you are expected to disinfect it with a clorox wipe before and after use. Wipes are available in the studios.

 

LATE CANCELS & NO-SHOW PENALTIES:

There is an 8 hour late cancel window. To avoid penalty, cancellations must be done prior to 8 hours before class start time.

To cancel a reservation, login to your account and cancel the reservation. Calls/emails/texts will not be considered proper cancellation. 

  • No-shows will be charged a penalty based on account status:
    Unlimited Memberships will be charged a $5 penalty
    All others account types (class card, drop-in, count membership) will forfeit the class.

 

CLASS CARDS (Class cards are non-transferable (no sharing), non-refundable and can not be frozen)

*As of Sept 2020, ALL CLASS CARDS EXPIRE FROM DATE OF PURCHASE - not from date of first class. 

Expiration dates are as follows:

  • 1 Single Class: 1 month
  • New Students (Introductory) Specials: 30 days
  • 5 Class Card: 2 months
  • 10 Class Card: 3 months
  • 20 Class Card: 4 months
  • 60 Class Card: 6 months
 
EXPIRATION
  • Un-activated Count Series class cards and Monthly Unlimited passes over a year old (12 months from date of purchase): 100% of the original price will be applied towards the purchase of a current class card for up to 2 years. After 2 years the value decreases 50%.
  • Activated Count Series class cards: Classes already used will count as a drop in at $25/each and subtracted from the original price of the card. 100% of the balance will be applied toward the purchase of a current class card for up to 2 years. After 2 years the value decreases 50%.
 
CLASS CARD EXTENSION
  • Need an extra 30 days to use up your classes on your count series class card? Our "Life Happens" extension costs you $25 (cost of a drop-in) for 30 additional days from the end of your class card expiration date.

 

UPGRADING
  • If you would like to upgrade your New Student special/class card, you can do so within 1 week of initial purchase by paying the difference, however the new expiration will retro act from date of the original purchase. There is no downgrading option available.

 

MEMBERSHIPS (No rollover of unused classes, any additional classes on the 5, 10 & 20/mth only $14/class)

Our Membership is a monthly agreement that automatically renews every 12 months unless it is cancelled. All cancellations must be done by Front Desk. 

 
FREEZING
  • Memberships can be frozen for $15/month and in increments of 30 days to coincide with billing cycle.  Only 2 freeze requests permitted per 12 month period without penalty.  Thereafter a $25 administrative fee will apply (per occurrence).
 
CANCELLATION
  • To terminate your agreement there is a $50 fee which much be paid at time of cancellation. Notice must be given at least 1 week prior to next draft date. If a 10, 20 or 60 class card is purchased at time of cancellation, the $50 fee can be waived.
  • Cancellation requests must be received in writing one week prior to draft day to avoid being charged an additional month.
  • Filing a Chargeback is not an acceptable method of cancellation and will be disputed by dance 101. Members who file a chargeback against dance 101 will have their account flagged, blocked and suspended - resulting in the inability to purchase or attend classes again in the future.
 
UPGRADING/DOWNGRADING
  • If you wish to upgrade or downgrade your Membership, there are no additional charges unless you exceed two charges in a 12 month period in which case a $25 administrative fee will apply. This MUST be done by the front desk, do not try to do it at home. 
 
COVID-19 ROLLOVER CLASSES
  • Rollover classes accumulated during the shutdown are available for use as long as the Membership remains active. A Membership freeze or cancellation is not considered an active membership. If the Membership is canceled before all rollovers are used, the remaining classes will be forfeited. No credit is given for unused classes. Rollover classes not requested prior to June 1st, 2020 are null and void.