Studio Policies

Creating and maintaining a safe space for you to exercise your body and mind is of paramount importance to us. The safety of our students, staff and teachers is everything! While we cannot make any guarantees, we can share with you the precautions we are taking to ensure a safe experience at dance 101.

Please be aware of the following:

  • Pre-registration is required. You must sign into classes prior to your arrival. Walkins will incur a $5 penalty or not be allowed into the class.
  • Attendance in classes are capped. If a class is full it will be put on a wait-list. Wait-listed students will be emailed/sent a text when a spot opens up.
  • All studios have designated entrance and exit doors and ramps throughout for wheelchair accessibility (be mindful of the yellow tape)
  • Hand sanitizer is provided throughout the studio, we encourage you to use it. 
  • Personal weights and mats are required for all Reb3l Strength classes. Weights and mats will not be provided.
  • Studio HVAC is equipped with air ionization technology to Reduce Viruses By 99% Airborne

 

LATE CANCELS & NO-SHOW PENALTIES:

There is a 2 hour late cancel window. To avoid penalty, cancellations must be done prior to 2 hours before class start time.

To cancel a reservation, login to your account and cancel the reservation. Calls/emails/texts will not be considered proper cancellation. 

  • No-shows will be charged a penalty based on account status:
    Unlimited Membership will be charged a $5 penalty
    All others account types (class card, drop-in, count membership) will forfeit the class.

 

CLASS CARDS (Class cards are non-transferable (no sharing), non-refundable and can not be frozen)

*As of Sept 2020, ALL CLASS CARDS EXPIRE FROM DATE OF PURCHASE - not from date of first class. 

Expiration dates are as follows:

  • 1 Single Class: 1 month
  • New Students (Introductory) Specials: 1 month
  • 5 Class Card: 3 months
  • 10 Class Card: 6 months
  • 20 Class Card: 12 months
  • 40 Class Card: 12 months
 
EXPIRATION
  • Unused class cards and Unlimited passes: 100% of the original price will be applied towards the purchase of a current class card for up to 6 months after original expiration. After 6 months the value decreases 50%. All credits expire 12 months after date of issue.
  • Class cards with classes remaining: Classes already used will count as a drop in at $28/each and subtracted from the original price of the card. 100% of the balance will be applied toward the purchase of a current class card for up to 6 months after original expiration. After 6 months the value decreases 50%. All credits expire 12 months after issue. 
 
CLASS CARD EXTENSION
  • Need an extra month to use up your classes on your count series class card? Our “Life Happens” extension costs you $28 (cost of a drop-in) for 1 month from the end of your class card expiration date.

 

 

MEMBERSHIPS (No rollover of unused classes, any additional classes on the 5, 10 & 20/mth only $15/class)

Our Membership is a monthly agreement that automatically renews every 12 months unless it is cancelled. All cancellations/changes must be done by Front Desk. No 3rd party billing, financial responsibility is that of the account holder.

 
FREEZING
  • Memberships can be frozen for $40 and in increments of 30 days to coincide with billing cycle. Only 2 months can be frozen per 12 month period.
 
CANCELLATION
  • There is a cancelation fee of $50 to terminate your membership within the first 12 months. Thereafter, the cancelation fee reduces to $25 with exclusion of an upgrade/downgrade and/or freeze within those first 12 months.
  • If a 10, 20 or 40 class card is purchased at time of cancellation, the $50 fee can be waived.
  • Cancellation requests must be received in writing one week prior to draft day to avoid being charged an additional month.
  • A Chargeback is not an acceptable method of cancellation. It will be disputed by dance 101 and a permanent booking suspension will be added to the account. 
     
UPGRADING/DOWNGRADING
  • If you wish to upgrade or downgrade your Membership, there are no additional charges unless you exceed two changes in a 12 month period in which case there’s a $50 cancellation fee to start a new Membership. 
  • If a Membership is purchased during a promotional period, it must be active for at least 2 months prior to cancelling or any upgrade/downgrades. Cancellation fee is doubled to $100 if you cancel within 60 days of enrolling.
 

 ADDITIONAL FEES TO AVOID:

  • $35 NSF will be charged after the 3rd bounced/declined payment. Once collected, the Membership will be reinstated and the account back in good standing.
  • Ghosted Memberships will have booking suspended indefinitely. To get back to booking eligibility, $100 will be charged on return and future purchases will be limited to drop-in or class cards only.